[b2tf]

Some of you may remember not so long ago I had my windows tinted in darkest legal tint by a place here for a very good price. The place that did the job does the new vehicle tinting for the Ford, Holden, Mazda and Subaru dealership here, the guy is very good to deal with as are his staff, and they also specialise in fitting bodykits. Their portfolio of work is outstanding.

However when I got the car back, i found at least 10 very large and deep scratches in my back window, on the oustide. Im told this happened when they were cutting the tint to size for the window - their explanation is that the blade that was supplied with the tint was defective and went too deep, however I think whats happened is theyve simply pushed to hard onto the glass and the blade has cut into it.

So now I am left with very large scratches all around the edge of the back window, none of the other windows are affected but it is very noticable on the back window.

I went and saw them again today, and theyve agreed that damage has been done (they couldnt really deny it when i showed them, theyre huge), and have agreed to fix it.They first suggested diamond buffing the scratches out of the glass, and had an expert in this field take a look at the car. I was there when he looked at it, and he took all of 5 seconds to say "no way, theyre way too big and i cant get them out without hours of work". So it seems the only other thing now is to get an entire new back window, tint it, and take the old one out and fit the new one.

I am not keen on doing this but at the same time i dont want bigarse scratches in the glass. They are obviously concerned that it is going to cost a lot to do, and I think it will too given the LR is now superceded and the glass would have to come from Germany, so they have given me the option of supplying and fitting a genuine Ford Focus bodykit, free of charge, to make up for the damage.

So a few things:-

Anybody got any idea how much a new rear back window costs?
Again, any ideas about bodykit (and fitting and painting) costs?
What would you do in my situation?

Ill try and get some pictures of the marks tomorrow, they are hard to get pics of (Ive tried before), but believe me, if you see the car in the flesh they are VERY big and VERY obvious.

Oh and by the way, aftermarket glass is not an option.