My car has gone in for service and come back.
The service manager is on leave this week.
The answer I got was along the lines of "there is nothing that we can do, it is a design fault". Given that these guys are quite junior, I figured that there is really no point arguing with them, or trying to discuss further.
[To be brutally honest, I was quite shocked when I arrived at the service area to pickup the car, it was really basic, tired and old. It would have been fine in the 60's, but really not up to scratch these days.] I will call the service manager later this week and discuss, and probably follow up with a letter, and a phone call to Ford Customer Care. This is turning out to be soooo much effort to explain anything to them, its like they just don't want to understand.
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Mondeo XR5, Thunder.
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