[Silver Ghia]

So is this return line used in more than one location, or just the one location?

Sounds like there was still a lack of communication somewhere along the line, whether the notes were not taken accurately of what you said when you dropped the car off, or whatever. Not just this dealer, sometimes I wonder how non mechanically minded people get on, or whether they get the runaround. Probably more often the latter. Ever since my first new car years ago (Mitsubishi) when I had real dealer problems who made me more frustrated at each attempt, I always tell the advisor exactly what I see or hear, and show him, so they then know what the problem is without them having to find it.

Hopefully now your car is on the mend Damo.