Quote:
Originally Posted by Yellow_Festiva
My mum has a Santa Fe and even out of warranty they still fixed things and looked after her and the car properly.
Unlike other car companies, they have probably worked out that keeping a customer happy at a small extra cost is better than making that customer tell 20 of their friends about how crap they were treated.
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How good is human nature? You do something good and it's only talked about when something similar comes up in conversation.
You do something wrong and they'll tell anyone who'll listen, shout from the rooftops everywhere, Tracey Grimshaw is knocking on your door and then they'll haunt you after they die
