Quote:
Originally Posted by gossy
Name and shame.
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Cant be doing that mate. Its an equiptment hire place thats like any normal chain business, there's branches everywhere. I dunno if its franchises or not. Dunno if its a company directive or a franchise owners instruction. I know a loose thing or 2 about that. My dad when he was alive was part owner of a company that had over 400 franchises country wide. So the company itself doesnt need to be shamed. The little guys who buy into the name, i understand they get corperate advice etc, but also i understand it may just be lazy staff. Maybe it was just a bum employee dropping the ball putting the defective lift back into circulation. Maybe it was a new employee learning the ropes. Maybe the last person who rented had never towed a trailer with basic inertia brakes so failed brakes they thought was normal. Maybe i was the first person to use the lift when the emergency stop button failed. Yes the brakes were shot, but it was a solid 6 hours of use before the emergency stop button played up.