It appears this problem is more likely with the XR5 model.
The car can actually start, but the majority of the time it doesn't. Its a bit of a lottery at the moment whether it starts or not. Sometimes I can be sitting in the car for 30-40mins with nothing and then suddenly it will start. I've found that I usually need to get out of the car, double lock it, then re-open it and and try again but even this is hit or miss.
It never starts when I turn the engine off and try re-starting the engine again after a short period.
The dealership mentioned last week that it could be that the module in the dash isn't picking up the signal from the keys. That sounds to me like its a faulty model and will have to be replaced as they've tried plenty other options already. The car was in most of last week and I've still got nowhere. I've phoned both my dealership and Customer Service department this morning and I'm currently waiting to hear back what the next step of action is.
When I spoke to the Customer Service department today, I asked them to check with the technicians and give me an idea of what needs to be done and how long it may take to fix the problem. The response I got was "how long is a piece of string? (with a smug laugh)". Well to be honest Ford that just doesn't cut it! I've spent close to $48k and had the car for just over a year. These problems are just ridiculous!
The saga continues!
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