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The Pub For General Automotive Related Talk |
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12-08-2021, 08:45 PM | #31 | ||
FF.Com.Au Hardcore
Join Date: Feb 2008
Location: Perth, Northern Suburbs
Posts: 5,005
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I've never understood why the auto makers have allowed a bunch of shonky half-wits to be their public face?
And I don't understand why so many dealers are simply uninterested in selling more cars? |
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12-08-2021, 09:06 PM | #32 | ||
Thailand Specials
Join Date: Aug 2009
Location: Centrefold Lounge
Posts: 49,437
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From when the cocaine rained from the work christmas party |
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12-08-2021, 09:13 PM | #33 | |||
Away on leave
Join Date: Apr 2019
Location: ACT
Posts: 1,735
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No questions were asked. The other side of a much longer story, but mostly unrelated though, they stopped running the store when my sister had a shot gun held to her head when the shop was robbed. |
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12-08-2021, 09:34 PM | #34 | ||
PURSUIT 250
Join Date: Mar 2009
Location: sydney
Posts: 5,827
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What’s the car Franco. Better be jdm
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12-08-2021, 09:36 PM | #35 | ||
Thailand Specials
Join Date: Aug 2009
Location: Centrefold Lounge
Posts: 49,437
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12-08-2021, 10:28 PM | #36 | ||
FF.Com.Au Hardcore
Join Date: Feb 2010
Location: Geelong
Posts: 1,726
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I’d be asking to arrange a time to call if I was the dealer. If anything it’s just easier to make sure you have all the details you need over one phone call, rather than having a line of emails back and forth because something was missed.
I more so hate it when you go into a dealership and they won’t leave you alone! |
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12-08-2021, 10:38 PM | #37 | ||
Regular Member
Join Date: Jan 2006
Location: Melbourne
Posts: 177
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12-08-2021, 10:59 PM | #38 | ||
FF.Com.Au Hardcore
Join Date: Jan 2005
Location: Adelaide SA
Posts: 2,284
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I've just gone through a good experience buying a car through Carsales. I'm in Adelaide and car was in a Toyota dealership in Kingston, Tasmania. 2019 Toyota Rav4 6spd manual (Ex Toyota company vehicle 18,000 kms on clock). Sent the enquiry through and then rang the salesman a little later. Deal was done pretty much there and then.
Original price was almost 38,000 and ended up drive away for just under 35,000. Original plan was for my wife and I to fly over, pick it up, stay for a couple of days in Tasmania and then Ferry back to Melbourne and drive back to Adelaide. Well my wife's mum took a tumble and cracked her hip so I did the pickup. Adelaide and Tasmania were covid free but Greater Melbourne was in Lockdown. So I flew to Hobart, picked up car, spent a week with friends in Launceston, Overnight on Spirit of "Tassy" and drove back to Adelaide. Because Adelaide & Tasmania were Covid free, border crossings were really simple and as I didn't stop anywhere in Melbourne, there was no isolation / testing when I crossed back into SA. Only bad thing was that my wife missed out on her trip but that's OK as once we can once again travel, I've got to take her over again.
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476 EF XR6 Wagons - 198 were Manual 2010 Anniversary XR50 in Sunburst - 6spd Manual My Gallery Photos Here |
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12-08-2021, 11:10 PM | #39 | ||
FF.Com.Au Hardcore
Join Date: Nov 2009
Location: Perth
Posts: 1,669
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I haven't seen that for a long time. Anyway, you've answered your own question, car salespeople are old school - probably because their managers and DP insist on it being that way.
They want to talk to you so they can 'sell harder' tm. IE find ways to get more money out of you. They're not there just to sell you a car, they're there to get max dollars out of you, somehow. (they don't know how yet, they don't know how until they can talk to you ) |
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13-08-2021, 02:07 AM | #40 | ||
#neuteredlyfe
Join Date: Apr 2012
Posts: 10,625
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I used to sell cars. I did it for about 15 years. I was in the one dealership for 12 of those years. I've watched this movie about 20 times. It never gets old...
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13-08-2021, 08:37 AM | #41 | |||
FF.Com.Au Hardcore
Join Date: Nov 2009
Location: Sydney
Posts: 1,128
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Quote:
But you do the exact same to the seller?
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2016 Mazda 3 SP25 GT 2019 Hyundai i30 Active. |
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13-08-2021, 09:00 AM | #42 | ||
FF.Com.Au Hardcore
Join Date: Oct 2008
Location: Victoria
Posts: 7,854
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Is that Gillam Mclaughlin
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13-08-2021, 09:38 AM | #43 | |||
T3/Sprint8
Join Date: Jan 2005
Location: Australia
Posts: 16,550
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Quote:
conman to conman, I love it how some come across with that big puffed out chest pushs people aside and annouce now hear this, watch me this is how its done, FFS bag of wind. Thankfully it takes all types. I admire a good salesperson, know their product their margins AND I don't begrudge any person or company making a profit, if the customer is happy, under priced/overpriced its a win win in the eyes of the beholder not what some big shot thinks. The only trouble with the auto game its been open to the many shonks (be it DP's of old and sales guys) that tarnish the people who actually care and do a good job. Pretty normal in Industries across the board. I get where Franco is coming from re the KISS principle, trouble is todays world has built up layer upon layer upon layer. A sales person can't buck the system like you once could, software and process's run the show - AND "credit" applications for thats majority means of purchase. 2016 when my Sprint was ready and pay the balance, even though I knew the good Salesguy just isn't used to a purchaser anymore who pays out in full DD as I did/do. Its not very common anymore and I still had to go through "the process".
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13-08-2021, 10:37 AM | #44 | |||
Thailand Specials
Join Date: Aug 2009
Location: Centrefold Lounge
Posts: 49,437
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Quote:
Me and my equivalent in our Sydney branch are responsible for our accounts team going grey early. |
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13-08-2021, 11:31 AM | #45 | ||
FF.Com.Au Hardcore
Join Date: Feb 2005
Location: In Front of a Monitor
Posts: 1,652
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For a minute there until I read further on, I thought you were coming out of the closet and buying a Kia Carnival that you so secretly desire.
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13-08-2021, 12:02 PM | #46 | ||
Thailand Specials
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13-08-2021, 12:09 PM | #47 | ||
FF.Com.Au Hardcore
Join Date: Jun 2013
Location: Adelaide
Posts: 1,614
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It sucks because as a buyer you are out of control of the process. I can’t wait for all cars to be fixed price. Imagine going to coles and at the checkout it takes 3 hours, going back and forward negotiating the price, let me introduce you to our service manager, let me introduce you to our general manager etc etc.
It’s well and good to say just walk, but you have invested a half a day to get to the pointy end of the deal, you probably don’t want to waste that time for slightly more than you wanted to spend, the dealers know this. I just went to a haval dealer to drive a Jolion with my ex (will fill you in on the other thread), her purpose that day was to JUST DRIVE one, and we only had 30mins to do so, but the guy spent 25mins running thru the fecking infotainment screen. I can’t wait for the Car Expert experience centre to be in every suburb, you can touch,feel and drive the cars away from the sales process.
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____________________ 2019 LDV G10 2009 Mitsubishi Express-GONE 2011 Honda Jazz ____________________ |
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13-08-2021, 01:22 PM | #48 | |||
BLUE OVAL INC.
Join Date: Feb 2006
Posts: 8,674
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Quote:
Quite often they'll say we have one of those at our other dealership and offer to take you over there, they'll make up stories as to why you shouldnt go alone, someone else shows it to you it becomes their lead etc. etc. soon enough they've absorbed your precious time and youre more likely to settle on the car they've exhausted you over. Be fully aware, NO salesman is interested in being your friend no matter how much they pretend to be unless you have a long history of purchases with them and by then they've already made money off you so sharpen the pencil a little. |
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13-08-2021, 01:34 PM | #49 | ||
NOT A TOYOTA :/
Join Date: Jan 2005
Location: Eastern Suburbs, Melb
Posts: 2,554
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And you pay the full price that you spend so much time drying to get discounted?
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06 Land Managed to remain in the v8 fraternity |
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13-08-2021, 01:59 PM | #50 | ||
Banned
Join Date: Jan 2012
Posts: 2,489
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Dealers promising a roadworthy only to back out at last second with some lame excuse like "we ran out of time" really ****es me off.
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13-08-2021, 01:59 PM | #51 | |||
BLUE OVAL INC.
Join Date: Feb 2006
Posts: 8,674
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Quote:
Then theres the difficult customer that needs finance, while youre in signing your contract that then binds you to that car, they'll have the yard hand applying fine scratches with a dirty wash mit, sure you can walk away, but the finance follows you out the door, you'll be back for the car. Trust me, ive seen it all. |
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13-08-2021, 02:02 PM | #52 | ||
Banned
Join Date: Jan 2012
Posts: 2,489
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It's no wonder Tasmanians nearly always buy locally. (no Roadworthy upon transfer)
Problem is you have nowhere near the choice of cars unfortunately |
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13-08-2021, 02:03 PM | #53 | ||||||
NOT A TOYOTA :/
Join Date: Jan 2005
Location: Eastern Suburbs, Melb
Posts: 2,554
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Quote:
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To be frank, when someone walks in with your type on their side to challenge every word I say, I usually give up and move on to the next person. The generalisations that go around on car sales people are frustrating at times but I concede that in general some **** things happen. But on the flipside, many people don't apologise for their behaviour or for speaking down at us like we're some scum of the earth. Quote:
Perhaps you think that there's still profit to be made by doing this but despite the opinions of this thread if you're in a quote war with other dealerships the reality is probably worse than you think. Quote:
Yep you must run in to some weak as **** sales people. Which sales person wants to negotiate on a car you haven't even looked at properly? Particularly if it's used?
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06 Land Managed to remain in the v8 fraternity |
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13-08-2021, 02:28 PM | #54 | ||
NOT A TOYOTA :/
Join Date: Jan 2005
Location: Eastern Suburbs, Melb
Posts: 2,554
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Classic
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06 Land Managed to remain in the v8 fraternity |
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13-08-2021, 02:31 PM | #55 | |||
NOT A TOYOTA :/
Join Date: Jan 2005
Location: Eastern Suburbs, Melb
Posts: 2,554
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Quote:
I am not and never have been afraid from walking away from customers I don't like. I sell enough cars to hit my targets and have done so for the majority of my career. In fact I thrive on saying no to customers - it is pretty well the biggest rush I get from selling cars. You remind me of the tools that walk in to showrooms who proclaim as loudly as they can "Who wants to sell me a car?!" or "Which one of you is the best salesperson!" as if to make us think they are genuinely here to buy a car but then stop at the last minute "because I have to speak to my wife/account/eddie the expert".
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06 Land Managed to remain in the v8 fraternity |
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13-08-2021, 03:05 PM | #57 | |||
FF.Com.Au Hardcore
Join Date: Aug 2005
Location: Melb.
Posts: 4,458
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Quote:
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13-08-2021, 03:07 PM | #58 | |||
Donating Member
Join Date: Jun 2007
Location: Checking out soft furnishings....
Posts: 8,811
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Quote:
Bought from a dealer once in my life, first and last time, he got me good as a young fella.
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Proud owner of the ugliest Ford ever made |
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13-08-2021, 03:18 PM | #59 | |||
BLUE OVAL INC.
Join Date: Feb 2006
Posts: 8,674
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Quote:
One of the first things you learn in that game is that there's a buyer for everything on the lot, you playing games just confirms you're not that person, they know it'll sell to someone else, every car sells. The only time I've seen your carry on win is if it's a dime a dozen car they just want it gone, its been on the lot and is collecting dust or the SM feels sorry for a salesman on a slow month. |
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13-08-2021, 03:31 PM | #60 | |||
FF.Com.Au Hardcore
Join Date: May 2009
Location: Brisbane (Southside)
Posts: 1,168
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Quote:
The way I see buying a car is simple, The Dealer is there to get you to buy the car for as close to full price as possible, and goad you in to extras/accessories and dealer finance to make $$$, after no profits, no dealer anymore. A buyer wants the car for as little $$$ as they possibly can. The 2 parties then do a little dance and hopefully come to an agreement which could go either way. Personally, I like heading into a dealer and speaking face to face with the salesman to test drive, etc and nut out the deal. I always go in prepared, with figures in mind, etc and make sure I'm not emotionally invested so I don't over pay and its always worked out for me. I have only ever had 1 dealer laugh at me and say "no, wont do it for that price, this is my figure, take it or leave it". It was when I was looking for my MY17 SSV Redline Commodore. Manuals where in short supply and this dealer had the colour I wanted, in manual with 20's, in stock ready to go. He didnt know it was exactly what I was chasing and I offered a fair price for it to have him quote me $75k "its my last manual mate"for a car that retailed at $60k odd. I laughed, we shook hands, and parted amicably and I told him my offer stands until I buy something else, call me if you get realistic. Next day I bought my current SSVR for what I wanted to pay, no hassle's. 2 weeks later old mate calls me willing to "do me a favor and take my deal" to little too late buddy...
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