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| The Pub For General Automotive Related Talk |
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11-07-2017, 06:40 PM
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FF.Com.Au Hardcore
Join Date: Jan 2005
Posts: 786
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G'day All, I am looking at upgrading my family car to a PXII XLT 4x4 Ford Ranger but there is one aspect of owning a new Ford that I am somewhat uncomfortable with at the moment. It is on the subject of Ford Dealer Service.
A quick googlefoo brings up a swathe of disgruntled owner accounts of terrible experiences at Ford Dealers all over Australia. Battling for the basics of honest service, advice and after sales support. Tales of rejected warranty claims and the like do make me wonder if it worth buying the Ford product. I have not come across the same culture of aggrieved customers regarding other competing brands such as Toyota (I feel the Hilux is an inferior car in terms of specification, ride and handling, but I've never had reason to doubt the standard aftersales support) I acknowledge that not all accounts on the interwebz can be trusted, but can anyone share their own recent aftersales experiences in the western sydney area? Especially if it relates to the purchase an PX or PX11 XLT 4x4 Ranger? Cheers 
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Western Sydney Ford Dealer Service
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