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| The Pub For General Automotive Related Talk |
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14-10-2008, 09:32 AM
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Bolt Nerd
 
Join Date: Jan 2005
Location: Ojochal, Costa Rica (Pura Vida!)
Posts: 14,570
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Just received a text from a well known Western suburbs Ford dealer...
"Dear Charlie, This is to remind you that your car is booked in for service at 9am on the 16th.. Regards ********* Ford" My services are all done by Dyno-mite, NOT this dealer, So I rang and asked who made the booking... Service person said "Oh, disregard it if you didn't make a booking, It's an automatically generated SMS reminder service that we use, and would you like it booked in anyway?" This is just one of many texts I've received lately from Ford dealers that I've either bought cars from or used for service in the past... One on the 9th Oct.... "The all new Essendon Ford, free front end alignment with any tyres supplied and fitted in October.. Ring.. 9374-7010" Just how rusty are these guys traveling?... And isn't it a bit invasive?... I mean, I'd love to see what reaction I'd get from say Tenix, Multiplex or ABB if I attempted to drum up business via a text message? (And especially by falsely claiming that they had a booking scheduled!!)
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Current vehicles.. Yamaha Rhino UTV, SWB 4L TJ Jeep, and boring Lhd RAV4 Bionic BF F6... UPDATE: Replaced by Shiro White 370z 7A Roadster. SOLD Workhack: FG Silhouette XR50 Turbo ute (11.63@127.44mph) SOLD 2 wheels.. 2015 103ci HD Wideglide.. SOLD SOLD THE LOT, Voted with our feet and relocated to COSTA RICA for some Pura Vida! (Ex Blood Orange #023 FPV Pursuit owner  : )
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14-10-2008, 09:59 AM
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FF.Com.Au Hardcore
Join Date: Nov 2006
Posts: 1,280
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Was it westpoint ford??????
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14-10-2008, 11:11 AM
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Professional Mouse Jockey
Join Date: Nov 2005
Location: SE Vic
Posts: 3,185
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I used to get a phone call from the dealer I bought my car from when it was about time for a service.
I started servicing my BA at 10000kms and at different places, so that put everything out of whack and they don't bother anymore.
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Isuzu MUX for towing horses - currently no Fords in the stable Time flies like an arrow; fruit flies like a banana. Groucho Marx
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14-10-2008, 12:14 PM
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Regular Schmuck
Join Date: Dec 2004
Posts: 5,640
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Quote:
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14-10-2008, 01:13 PM
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Starter Motor
Join Date: May 2006
Posts: 10
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I get the same messages from 'Thomson Ford' as well. That's where I bought my 04 BA Fairmont from in January this year. I just send them a message back saying 'thank you but I use my own independent mechanic because he are more reliable'.
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14-10-2008, 04:43 PM
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#6 | ||
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FF.Com.Au Hardcore
Join Date: Dec 2004
Posts: 22,885
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All the dealers i use do the same thing now, but only after i have booked the car in first...
Seems to be the going thing.
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2022 RAM Laramie 5.7 2023.50 Ranger Wildtrak 3.0 V6 Premium Pack 2024 Everest Sport 3.0 V6 Touring Pack 2024.50 Mustang GT 10A Grabber Blue Nite Pony Package. Due Aug 24. |
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14-10-2008, 04:46 PM
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Cuban... nothing like it
Join Date: Dec 2004
Location: Watching in amusement
Posts: 11,643
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"Gary, I can walk again ring me" is the usual sms... nothing from my ford dealership!
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14-10-2008, 04:46 PM
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FF.Com.Au Hardcore
Join Date: Aug 2008
Location: Northern Adelaide
Posts: 981
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Pity if they had it booked in and you didn't notice the text message....
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14-10-2008, 05:05 PM
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#9 | ||
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FF.Com.Au Hardcore
Join Date: Sep 2005
Posts: 1,848
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Personally I like the Idea
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14-10-2008, 11:01 PM
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Force Fed Fords
Join Date: Nov 2005
Location: Victoria
Posts: 5,556
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I have only received them to remind me of services I had booked in.
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2021 Focus ST-3 Mountune Enhanced |
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14-10-2008, 11:43 PM
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#11 | |||
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Performance Inc.
Join Date: Aug 2008
Location: In a cave
Posts: 2,554
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Kloster ford newcastle send a text message the day before your service is due but only if you book a service I think its a good idea
__________________
In The Garage...  FPV Super Pursuit Build no 0080/91 Lotus Exige S/C S240 Kart Hasse Chassis 100J Power Quote:
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15-10-2008, 12:04 AM
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Banned
Join Date: Jul 2006
Posts: 436
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Quote:
i get the letters but it doesn't bother me. a text message wouldn't either. Options -> Delete -> Yes. |
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15-10-2008, 01:10 AM
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FF.Com.Au Hardcore
Join Date: Apr 2005
Posts: 4,409
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Quote:
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15-10-2008, 08:56 AM
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#14 | ||
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Ich bin ein auslander
Join Date: May 2005
Location: Loving the Endorphine Machine
Posts: 7,453
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I have only recieved text messages about services that I have already booked in for, none pre booking.
The one that really annoys me is that phone call half way through the day trying to sell all sorts of services while my car is in, you know the ones like radiator flush, power steering flush, EFI service etc. If they know the car needs these, why don't they ask me in the morning when I drop the car off. Why do they wait until later in the day to have someone that does not even know what the particular service consists of and is just a salesman calls me? I know why, hoping I do not have time and will agree to anything. It annoys me because in my job it is not convenient to get phone calls through the day and when I miss their call, I then have to find time to call them back (and get transfered through 4 different people to find who wanted me) just to find out if it was a true problem that has been found. I found Holden and Mazda do this as well, thankfully BMW do not as they sort all this out when you are sitting in that comfy leather chair in front of the service advisor when you drop the car off.
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Growing old is compulsory, growing up is optional! |
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15-10-2008, 01:47 PM
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FF.Com.Au Hardcore
Join Date: Jan 2008
Location: Perth
Posts: 1,533
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Quote:
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My BA XT Build Thread |
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15-10-2008, 03:53 PM
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#16 | ||
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SY TS Territory
Join Date: May 2007
Location: Northern Suburbs Melbourne
Posts: 596
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I dont care about the text I suppose its their customer service thing...I might start texting them during the day..." Just a friendly reminder to fix my car dont just tell me its normal"
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15-10-2008, 04:10 PM
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#17 | ||
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FF.Com.Au Hardcore
Join Date: May 2006
Posts: 514
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i get one every 6 months from the tyre factory reminding me my car is due for a balance and rotation.
amazing how time goes by haha |
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15-10-2008, 10:34 PM
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#18 | ||
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XR6T 400kw(well one day!)
Join Date: Dec 2005
Location: Toodyay W.A.
Posts: 1,008
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This is just another way to get more advertising in your home.
I wouldn't be surprised if in a few years you get sms ads from all sorts of companies - just like telemarketers ringing your home phone. Same with spam on your computer through email.
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If it Vibrates, rattles, squeaks or knocks - then it must be a Territory |
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Text Message vehicle service reminders
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