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The Pub For General Automotive Related Talk |
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#1 | ||
Banned
Join Date: Feb 2010
Posts: 5,801
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To be fair, to date I've been quite happy with the pricing of and service received at the Merc dealer, (that could change when I get the bill for the work today), but I think I dodged a couple of bullets this morning when i dropped it off for a major service and gearbox flush.
This morning if I'd beeen silly enought to just ask them to update my cars GPS map I'd have received a bill for $1,000 plus GST for a new disc, (can you believe it !!), just as well I asked for a price indication. I am certain they would just pull out a disc from one of their 2012 model cars and load up my GPS with the latest map but they tried to tell me the new disc has to come from Germany blah, blah, blah. Second bullet I dodged was the car is set for some new tyres and there's a Beaurepairs shop right next to the Merc dealer. I had previously asked for them to drop the car next door and had some Dunlop Sport Maxx TT's organised for the car but Beaurepairs mucked me around something cronic and i've made different arrangements with another tyre supplier for next Monday. Anyway, here's the shocker, I looked on the job sheet and this task of dropping it off next door, (which I thought they would do as a complimentary), had been set down with a 1.0 in the hour coloum !!! 1 hour of mechanics time to drive the car next door ![]() What prices have you been quoted for updating you car's intergrated GPS system and have you got any similar scams you'd like to warn members about ? |
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#2 | ||
FF.Com.Au Hardcore
Join Date: Jun 2009
Posts: 18,985
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1hr = min charge
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#3 | ||
irregular member
Join Date: Jun 2005
Location: NSW
Posts: 1,457
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Hey Rodge,
My mother has a 2009 Merc SL350 and when I was looking at an invoice for one of her services they fitted 4 new Pirellis 255's in 18 inch I think - $3190, I almost fell over when I saw it. Her local tyre place was around $550 a tyre (fitted and balanced) for exact same tyres. Nice little mark up.......... |
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#4 | ||
FF.Com.Au Hardcore
Join Date: Mar 2008
Location: Darwin
Posts: 605
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We have a 1 hour minimum charge. But our working scenario is a bit different to this one. (electrical work, includes travel time to premises etc )
If they already have the car it should have been done for free. At worst they could have put a workshop charge or consumables charge down on it. I'd be looking for a new workshop if it was possible.
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visit us @ http://dunwrights.com.au http://Darwindoorsandgates.com.au And http://Darwinairconditioningdirect.com.au BFIII wagon, hoovered, scooped and dropped. Water/meth injected.. Getting the shopping done.....FAST Build thread: http://fordforums.com.au/showthread.php?t=11307332 '69 XW Fairmont bombed 351 cleveland http://fordforums.com.au/showthread.php?t=11244411 The reason I'll end up divorced XE FALCON HEARSE build. http://fordforums.com.au/showthread.php?t=11452342 |
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#5 | ||
FF.Com.Au Hardcore
Join Date: Jun 2009
Posts: 18,985
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Last edited by Auslandau; 13-12-2012 at 11:43 PM. |
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#6 | ||
FF.Com.Au Hardcore
Join Date: Apr 2007
Location: Miranda, NSW
Posts: 6,771
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Not GPS related but still to do with the rip off from the Euro car manufacturers and/or their accredited repairers.....Sunroof on misses BMW X5 stuck in the open position on one side. They did a temporary fix to get the thing closed but to fix the problem permanently so it's operational again is expected to cost around $5 k...WTF my entire factory sunroof including installation on my BA GT was only $2k !!.
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2005 BA MK2 FPV GT - 6 SPEED MANUAL , SILHOUETTE, SWISSVAX, SUNROOF, BILSTEIN AND LOVELLS, FACTORY GENUINE 19'S, X-FORCE STAINLESS QUAD CATBACK, ADVANCE HEADERS, 200 CPSI CATS, BLUEPOWER CAI, HERROD BREATHER KIT, 4:11 DIFF RATIO, MAL WOOD OPT 3+ CLUTCH, BILLET SHIFTER, MELLINGS 10227, NOW WITH REVERSE CAMERA/SENSORS, ALPINE SPEAKERS & SUB - CUSTOM TUNED TO 275 RWKW NOW WITH A NEW ADDITION - 2017 MUSTANG V8 GT FASTBACK - , 6 SPEED AUTO IN PLATINUM WHITE, Last edited by GT0132; 13-12-2012 at 09:37 AM. |
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#7 | ||
FG Falcon fan
Join Date: Apr 2008
Location: Canberra, ACT
Posts: 913
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What good is charging the customer for 1 hour of service when you **** the customer off and never see him again!?
Only an idiot would charge one hour for dropping the car next door. Last edited by wulos; 13-12-2012 at 12:45 PM. Reason: We have swear filters for a reason. |
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#8 | ||
FF.Com.Au Hardcore
Join Date: Mar 2008
Location: Darwin
Posts: 605
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hence the reason a workshop charge or environmental charge would have not raised an eyebrow.
We get charged a workshop charge, oil disposal charge, tyre disposal charge. No one complains. I don't. It's just the way it is in many places.
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visit us @ http://dunwrights.com.au http://Darwindoorsandgates.com.au And http://Darwinairconditioningdirect.com.au BFIII wagon, hoovered, scooped and dropped. Water/meth injected.. Getting the shopping done.....FAST Build thread: http://fordforums.com.au/showthread.php?t=11307332 '69 XW Fairmont bombed 351 cleveland http://fordforums.com.au/showthread.php?t=11244411 The reason I'll end up divorced XE FALCON HEARSE build. http://fordforums.com.au/showthread.php?t=11452342 |
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#9 | |||
Banned
Join Date: Feb 2010
Posts: 5,801
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Quote:
Regarding the minmum charge thing, surely a car that's booked for a full service including transmission flush and service, probably circa 5-6 hrs labour all up plus lots of parts and heaps of oil, probably a circa $1,500 plus GST bill, you'd think if they wern't going to drop it next door for free for the tyres they'd only add 10 or 15 mins on for that task surely ??? Lesson for the day, you don't get nothing for nothing. Was going to leave it at that but just as I was typing this I jst had a call from the dealer, Merc needs new wiper blades according to them, I think it clears the water away fine), $132 plus GST, thanks but no thanks. Takes your breath away a bit, gotta say. |
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#10 | ||
Long live the inline 6
Join Date: Sep 2008
Location: Melbourne
Posts: 556
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Once of the senior managers (former owener) at work took his E63 in for a service, at Mercedes, their mechanic accidently hit a pole in the workshop and broke the front left Xenon light.
The dealership fixed it for free but told him it would normally be around $15,000 to supply and fit 1 Xenon light assembly.
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His 2007 Mazda 6 MPS Leather Pack Hers BFII Ghia Last edited by GQ_Smooth; 13-12-2012 at 10:07 AM. |
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#11 | ||
Banned
Join Date: Feb 2010
Posts: 5,801
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#12 | |||
Ridding the world of oil
Join Date: Aug 2012
Location: Brisbane, QLD
Posts: 291
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Quote:
Apparently, the entire centre console has to be opened up, the electronic module it is embedded in replaced and then the car re-programmed to recognise the new switch - around $600. Based on your post, I've now forbidden her from using the panoramic sunroof ![]() The passenger-side mirror stopped automatically dipping when I select reverse quite some time ago but frankly, I don't care... Next daily driver will be simpler. |
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#13 | ||
FF.Com.Au Hardcore
Join Date: Apr 2007
Location: Miranda, NSW
Posts: 6,771
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Same thing happened to her LH mirror 2 years or so ago , then one day recently out of the blue it starts working again !
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2005 BA MK2 FPV GT - 6 SPEED MANUAL , SILHOUETTE, SWISSVAX, SUNROOF, BILSTEIN AND LOVELLS, FACTORY GENUINE 19'S, X-FORCE STAINLESS QUAD CATBACK, ADVANCE HEADERS, 200 CPSI CATS, BLUEPOWER CAI, HERROD BREATHER KIT, 4:11 DIFF RATIO, MAL WOOD OPT 3+ CLUTCH, BILLET SHIFTER, MELLINGS 10227, NOW WITH REVERSE CAMERA/SENSORS, ALPINE SPEAKERS & SUB - CUSTOM TUNED TO 275 RWKW NOW WITH A NEW ADDITION - 2017 MUSTANG V8 GT FASTBACK - , 6 SPEED AUTO IN PLATINUM WHITE, |
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#14 | ||
Rob
Join Date: Jan 2010
Location: VN Capital
Posts: 1,584
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this is why i'd never want to own one of these cars.
Imagine how many big business men they get that they can charge an arm and a leg for without them even questioning the cost.
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99 liquid silver AU Classic -Sold
Supercharged Nissan 350z 280rwkw Blueprint series 3 AU V8 manual |
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#15 | |||
Where to next??
Join Date: Oct 2006
Location: Sydney
Posts: 8,893
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Quote:
That 1 hr charge is a joke, especially when the car is there for several hrs already. I wonder how many of these invoices are generated for big business, corporate clients where the cost isn't coming out of an individuals pocket directly?
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___________________________ I've been around the world a couple of times or maybe more....... |
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#16 | |||
Cane Farmer
Join Date: Jun 2006
Location: Tom Price, WA
Posts: 4,056
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SHOULDA GONE TO SPECSAVERS
Oh wait....Nevermind
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1994 ED XR6T - Cobalt Blue. 2009 FG XR6 - Black. Quote:
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#17 | |||
Long live the inline 6
Join Date: Sep 2008
Location: Melbourne
Posts: 556
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Quote:
No point getting something you can't afford to look after it and send you broke.
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His 2007 Mazda 6 MPS Leather Pack Hers BFII Ghia |
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#18 | ||
Now Fordless
Join Date: Aug 2005
Location: Fremantle, WA
Posts: 3,611
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Don't think that's possible. The CD needs to be in it to run so you would need your own one.
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#19 | ||
FF.Com.Au Hardcore
Join Date: Dec 2004
Location: Central Q..10kms west of Rocky...
Posts: 8,307
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CSGhia |
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#20 | ||
FF.Com.Au Hardcore
Join Date: Dec 2004
Posts: 22,909
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This is the reason why I will never buy a EURO car.
Just wait till the warranty runs out, that gold Amex of yours will get a work out then. I don't know what some of you guys expect. Owning a sub 150 - 200 kay car? |
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#21 | ||
FF.Com.Au Hardcore
Join Date: Jan 2005
Posts: 4,167
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Its good to see how much it is to have these cars serviced. Makes our Fords seem cheap by comparo. I recently purchased a 2004 BMW 330i for the missus, sold a 2003BA XR6 and heres a few things I've found. The beemer had 1/3 the use but had more wear in some places for similar aged car, klms were correct as by the servicing log book. I took key to local dealer for them to read the service history but because it was serviced somewhere else they had no history. Why with all this technology cant they share the service history between dealers? I asked how much the next service will be, its time or klm based. $1100 basic and then a coolant flush, 2 yearly, and a brake fluid flush, 2 yearly added another $400. I really wanted the dealer to do the service to make sure all was good but I am thinking otherwise now. My FG XR6T was only $490 for 60k service recently, 1/3 the cost of BMW and both A services.
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igodabigblackshinycar and I relented and allowed a BMW into the garage. ![]() |
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#22 | |||
Banned
Join Date: Feb 2010
Posts: 5,801
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Quote:
Dash, of course euro buyers go into it with their eyes open but $1,000 to update a GPS map, (software only) or an hour's labour, (at M Benz hourly rate), to take a vehicle next door is just price gouging. I agree with others, if mine was a big corporate account or a really wealthy businessman, there's every chance the owner would just walk in and say, oh by the way please update the GPS system and orgainise those tyres for me. In the pre GFC days when I ordered this car and timnes were booming there may have been some room for this sort of excess, but I for one expect business owners to treat their customers more fairly than this. I'll be re-thinking where I get that car serviced in the future. Today's encounter has been quite an eye-opener. |
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#23 | ||
BANNED
Join Date: Jul 2012
Posts: 2,886
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I just burn a copy of my mates fairmont ghia DVD every year and a few of us chip in a few bucks each to share the cost.
But that is the sensys database .. Turns out the fairmont ghia sat nav works in lexus,mitsubishi,toyoto etc. But cant be copied for another fairmont...LOL |
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#24 | |||
Regular Member
Join Date: Aug 2010
Location: Adelaide and Mindanao, Philippines
Posts: 166
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Quote:
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Just Learning about Cars! Own a 1990 Fairmont and a 1991 Ford Corsair |
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#25 | ||
FF.Com.Au Hardcore
Join Date: Dec 2004
Location: Central Q..10kms west of Rocky...
Posts: 8,307
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Rodge..cann't find Australia on their website, shoulda checked before posting!!!
But whereis does for $199 http://www.whereismaps.com/buy-map-updates_built-in-car-navigation_product.aspx?view=16&_$ja=kw:mercedes+m ap+update|cgn:Mercedes|cgid:1555436186|tsid:19085| cn:Car+-+Bosch|cid:63532466|lid:17849185586|mt:Broad|nw:se arch|crid:15427965746&s_kwcid=TC|18416|mercedes%20 map%20update||S|b|15427965746&devicedesc=Mercedes+ Benz+V18+Map+Update Mercedes Benz Aust V18 DX (CD) Navigation System Update for Mercedes Vehicle This one-off update replaces your built-in maps with the latest map information. What you get: A single CD with the updated map. How to install the update: Simply insert CD to your vehicle's electronic navigation unit, where the latest map data is ready to load to your built in car navigation. Media Item Watch this video Learn how to install your update. The number of updates you get: Just one. $199.00 inc.GST FG is same price...
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CSGhia Last edited by csv8; 13-12-2012 at 12:51 PM. |
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#27 | ||
FF.Com.Au Hardcore
Join Date: Dec 2004
Posts: 12,077
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It always appeals to my sense of humour that those who constantly scream about "1hr min charge" when maybe 20 minutes of work is done are the same ones who DEMAND "38hr min charge" per week even though they have smoke/drink/freshair/AFF/facebook/babble to mates on the phone/whatever breaks and actually do maybe 10-20 hours of productive work........
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#28 | |||
FF.Com.Au Hardcore
Join Date: Dec 2004
Location: Central Q..10kms west of Rocky...
Posts: 8,307
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Quote:
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CSGhia |
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#29 | |||
FF.Com.Au Hardcore
Join Date: Dec 2004
Posts: 12,077
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Quote:
Plus the tools he is using. Plus his holidays/workers comp/whatever. Plus the shed he is working in. Plus all the insurances, OHS and other red tape. Plus the fact that you will be charged how long it would take a tradesman rather than the extra whatever hours it took because he was learning and might have had to do it more than once or got someone to help him. It is amazing how so many PAYG workers think they are worth $lots and the whole reason their employer exists is to pay them as all other costs in runnung the business and providing all the equipment, buildings, electricity, communications and whatever else are covered by the "money tree". |
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#30 | ||
FF.Com.Au Hardcore
Join Date: Mar 2008
Location: Darwin
Posts: 605
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+1 Flappist.
Once you start running your own show you start realising that, hey, the profits really AREN'T that huge.
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visit us @ http://dunwrights.com.au http://Darwindoorsandgates.com.au And http://Darwinairconditioningdirect.com.au BFIII wagon, hoovered, scooped and dropped. Water/meth injected.. Getting the shopping done.....FAST Build thread: http://fordforums.com.au/showthread.php?t=11307332 '69 XW Fairmont bombed 351 cleveland http://fordforums.com.au/showthread.php?t=11244411 The reason I'll end up divorced XE FALCON HEARSE build. http://fordforums.com.au/showthread.php?t=11452342 |
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