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30-05-2013, 04:26 PM
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FF.Com.Au Hardcore
Join Date: Feb 2007
Location: Collingwood Park, (S.W.Qld)
Posts: 641
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Howdy Folks, I just wish to tell you about my recent dealings with Justin at Tuff Car Parts. I have a BA GT-P and was wanting a catback exhaust so asked them for a price being that they are sponsors on this fine forum, Justin got back to me promptly with a very good price on a Quad Catback system with 4 nice chrome tips so i ordered it and sat back expecting to wait a week or so for it to get delivered,Hmm a day and a half later the courier arrived with a large box for me, awesome, that was fast. I rang around a few exhaust fitters to try and find one that could get the job done but i couldn't find anyone that could fit me in in the next few weeks so i decided to do it myself, not a problem if i could get the car up far enough to get the pipe over the diff. Opened the box and had a look and to my dismay discovered that the two rear mufflers were quite different, didn't match at all, oh, here we go i thought. I got back to Justin through PM on this forum figuring i would be waiting a while for a reply but he got back to me within half an hour, wanted me to take some pics of the problem and send them to him so off i go, laid the whole setup out and took some pics and sent them on thinking i hope this isn't going to turn into a nightmare.Well within half an hour Justin was on the phone to me, He was as amazed as i was at the problem and so apologetic. He told me that he would get a new system up to me asap and how's this. He was going to arrange for the setup to be fitted for me with a very good contact that he has and all for free!!! Couldn't believe it. I have just come back from getting the exhaust fitted and i must say that the X Force quad catback system looks and sounds just amazing.
Didn't think that anyone was giving this sort of service any more but i was very pleasantly surprised. Thank you TUFF CAR PARTS, you've certainly got me for a customer again. Cheers Ed |
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| 38 users like this post: | 05_ENFORCER, 335POWER, 4vdean, 79FordEsky, AD07, baboon, barnz_xr8, billkara, blueoval, CobraJet351, deesun, Espec, Fev, |
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30-05-2013, 05:51 PM
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Donating Member
 
Join Date: Jun 2007
Location: Checking out soft furnishings....
Posts: 8,861
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Good customer service goes a long way
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Proud owner of the ugliest Ford ever made |
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30-05-2013, 05:56 PM
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FF.Com.Au Hardcore
Join Date: Jul 2009
Posts: 703
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Yep, if only all businesses were run by people like Justin.
Knows his **** and doesnt ******** you just to get a sale.
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2009 BF MK3 XT EGAS WAGON PREVIOUS RIDES: 2002 AU3 FORTE EGAS WAGON - 1995 EF GLi WAGON - 1991 EB GL WAGON V8 - 1998 EL FAIRMONT TURBO phat GUARD ROLLING | 0429 093 302 | facebook "CHEAPEST GUARD ROLLING IN MELBOURNE" |
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30-05-2013, 09:56 PM
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FF.Com.Au Hardcore
Join Date: May 2008
Location: Darwin
Posts: 1,694
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Yeah Justin's brilliant. Ordered a fair few stuff from him and if ever there's been an issue - he's fixed it without any expense to me.
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1976 XB Falcon 500 Wagon - BUILD THREAD Sherwood Green | 3spd/250CI | Running Whitewalls on a 2.5" Drop |
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30-05-2013, 10:07 PM
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FF.Com.Au Hardcore
Join Date: Jan 2005
Location: G-Town, VIC
Posts: 783
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Yep always good old fashioned service!!
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PX3 Ranger - family truckster
BF Fairlong Ghia - boostlounge 11.26 @ 121 |
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30-05-2013, 10:11 PM
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Thailand Specials
Join Date: Aug 2009
Location: Centrefold Lounge
Posts: 49,826
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I've ordered lots of stuff from him, he is excellent to deal with, he even gave me some advice about the exhaust on my Falcon and pointed me in the direction I actually wanted, rather than trying to sell me what he could get easily.
Justin has the best customer service of any business I have dealt with. |
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31-05-2013, 12:19 AM
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Where to next??
Join Date: Oct 2006
Location: Sydney
Posts: 8,893
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Now THAT'S an endorsment if ever I saw one ;)
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___________________________ I've been around the world a couple of times or maybe more....... |
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31-05-2013, 12:44 AM
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Critical Thinker
Join Date: Jan 2005
Location: Adelaide
Posts: 20,409
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Ive bought thru Justin before when I had my au and was very impressed with his service and knowledge. Wouldn't hesitate to use his services again.
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"the greatest trick the devil pulled, is convincing the world he doesn't exist" 2022 Mazda CX5 GTSP Turbo 2018 Hyundai Santa Fe Highlander 1967 XR FALCON 500 Cars previously owned: 2021 Subaru Outback Sport 2018 Subaru XV-S 2012 Subaru Forester X 2007 Subaru Liberty GT 2001 AU2 75th Anniversary Futura 2001 Subaru GX wagon 1991 EB XR8 1977 XC Fairmont 1990 EA S Pak 1984 XE S Pak 1982 ZJ Fairlane 1983 XE Fairmont 1989 EA Falcon 1984 Datsun Bluebird Wagon 1975 Honda Civic |
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31-05-2013, 12:45 AM
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FF.Com.Au Hardcore
Join Date: Jan 2005
Location: Melbourne
Posts: 2,224
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I've never dealt with anyone better than Justin, truly amazing to deal with!
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1988 EA S-Pack|MPI|LSD|AIT turbo manifold|Garrett GT3540|3" Exhaust turbo back|Cooler|Sports ryder shocks|Pedders lows|Resprayed|Microtech LT8s|60lb Injectors|Bosch 044 with surge tank|3000 RPM stall|Ported AU head|Turbo grind cam|Crow double valve springs|1.3mm MLS headgasket|C4 Conversion|Built bottom end|Custom plenum|10.6@125MPH |
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Tuff car parts...wow!!!!
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