Jeep's meā culpā

[cheap]

Saw this on TV last night...

https://youtu.be/kGFE1mFbJRE

[Ben73]

They said the same thing a year or two ago and nothing changed so yeah, Don’t hold your breath

[Paull]

So, I watch the video and then it ends with 4 more videos to watch



And what do you see?
1) crappy old car broken down on a hoist
2) a piece of farming equipment
3) another Hoovie hoopty
4) car crash

I laughed

Wonder if there's a message there?

[Sprintey]

Saw pricing on replacement side mirror (whole unit) and thanked my lucky stars it wasn't me...

Something had to give

[Bossxr8]

ie. please, please, please buy our cars again, we promise to be different this time.

They ain't coming back Jeep. The novelty has long worn off.

[Poetic Justice]

Gotta start somewhere.. at least they have the balls to admit it.

I've mentioned this not that long ago that they're very keen to continue to work on this and have invested quite a bit of coin to do it.

They don't expect the market to roll over and everything be rosey for them straight off, but if they continue to do the right thing and work towards it then it can only be a good thing for them.

There'll always be the haters. Ford has its. Holden has its. Each brand does.

[Paull]

I think it will be very difficult for them (I am looking at every FCA dealership here) to maintain a 100% strike rate of happy customers, for every transaction. Dealers and their staff don't simply change over night. I am thinking it will be very hard for them to break their old habits and if one gets it wrong and it makes the news, it will set them back quite harshly.

At any rate, at least they are trying and it will be an interesting social experiment to sit back, watch and wait.

[Chapter Four]

Yeah, it's going to be tough sell, but at least they are having a crack, not like GM did with Holden.

[xxx000]

Their build quality is appalling, worst I've experienced.
Customer care, same.
I've owned one of their flagship cars and would never ever do it again.
I tell everybody i can about my experience.

[Chapter Four]

Originally Posted by xxx000

Their build quality is appalling, worst I've experienced.
Customer care, same.
I've owned one of their flagship cars and would never ever do it again.
I tell everybody i can about my experience.

And that's what they have to overcome.
I was going to buy an new JK Wrangler in 2010, but the horror stories of poor customer care put me off. Everyone said they were a great car, but when there was a problem with it you were on your own.

[Warrenk]

Originally Posted by xxx000

Their build quality is appalling, worst I've experienced.
Customer care, same.
I've owned one of their flagship cars and would never ever do it again.
I tell everybody i can about my experience.

What a load of crap. I own an Overland Grand Cherokee which have had 7 years of trouble from motoring. The finish is up there with best.
I do agree their parts can be expensive in Australia, but if I needed them I would buy direct from the US which cost downwards of 30% the available price here.

[Adamz Ghia]

Originally Posted by Warrenk

What a load of crap. I own an Overland Grand Cherokee which have had 7 years of trouble from motoring. The finish is up there with best.
I do agree their parts can be expensive in Australia, but if I needed them I would buy direct from the US which cost downwards of 30% the available price here.

Just because you’ve been lucky doesn’t mean it’s crap. Perhaps you’re just a silly pleased as I’ve had Jeeps and while they never broke down on me the finish was hardly anywhere near the best.

[MercuryT]

Wouldn't touch Jeep personally.

They are well priced no doubt. Pretty good looking too.

Very cheaply made obviously as per US vehicles.

[xxx000]

Originally Posted by Warrenk

What a load of crap. I own an Overland Grand Cherokee which have had 7 years of trouble from motoring. The finish is up there with best.
I do agree their parts can be expensive in Australia, but if I needed them I would buy direct from the US which cost downwards of 30% the available price here.

Dashboard pieces coming apart
Harmonic balancer failed
Radiator cracked
Engine mount failed
Seat warmer failed
Archaic phone system
Rough car on the road
Recalled as a result of a previous recall not being done correctly
Bugger all room in the car due to absurdly thick seats and design generally. Not a comfortable car on long trips either plus wallowed around at speed
My XR6 turbo was a much better car: smoother, quieter and just aa quick.
And as for the Police 300s they can't go by a servo without needing fuel. Again by all reports an uncomfortable car to drive especially compared to the 530D BMW.

[MITCHAY]

I'm not an SUV fan but have to admit the SRT and Trackhawk seem pretty ****en awesome

Though I have to say I only know mostly negative experiences from those who have owned them. In fact plenty that have plastered their back windows stating very obviously how they are lemons

[xxx000]

Originally Posted by MITCHAY

I'm not an SUV fan but have to admit the SRT and Trackhawk seem pretty ****en awesome

Though I have to say I only know mostly negative experiences from those who have owned them. In fact plenty that have plastered their back windows stating very obviously how they are lemons

SRT for sale in my local area with as described by seller, "usual interior wear"
Chrysler Jeep has been making cars for decades now but interiors fall apart or exhibit seat wear at a rate 10x that of most other makes.
I've seen them at 15000kms at auction with dash spears that have let go of the dash and are pointing at the passenger

[Falcon SXR8]

I have a mate who is a jeep fanatic. Watching him dealing with them has put me off jeeps forever, will take more than that ad to get me interested

[XR Martin]

Someone I know got quoted 17k to repair a front RH scrape on a GC.
Headlight, mirror, guard and door.

[Poetic Justice]

Originally Posted by xxx000

SRT for sale in my local area with as described by seller, "usual interior wear"
Chrysler Jeep has been making cars for decades now but interiors fall apart or exhibit seat wear at a rate 10x that of most other makes.
I've seen them at 15000kms at auction with dash spears that have let go of the dash and are pointing at the passenger

That is the carbon fibre trims that feature in the SRT.

Jeep will replace them regardless of warranty if they break. The whole set is worth roughly $6k.

[xxx000]

Originally Posted by Poetic Justice

That is the carbon fibre trims that feature in the SRT.

Jeep will replace them regardless of warranty if they break. The whole set is worth roughly $6k.

Wouldn't on ours when it happened.

Incredible that they still haven't sorted out an adhesive that'll hold inside a car for even a short period

[Poetic Justice]

Originally Posted by xxx000

Wouldn't on ours when it happened.

Incredible that they still haven't sorted out an adhesive that'll hold inside a car for even a short period

The new ones they replace it with are fine. There is a Jeep bulletin that explains how to claim new ones etc.

[Franco Cozzo]

Originally Posted by xxx000

Wouldn't on ours when it happened.

Incredible that they still haven't sorted out an adhesive that'll hold inside a car for even a short period

I wonder if that's a problem that's unique to warm climates like Australia where cars left out in the sun will get to interior temperatures that are probably higher than in other countries so it causes issues with adhesives and the like.

With Jeep/Chrysler/Dodge I reckon they should concentrate on their strengths like the RAM, Wrangler, Charger, Challenger and 300C rather than try offer a huge range of vehicles that no one buys.

Cater towards a cashed up niche market with a limited range.

I've got a real chubby for the 300 SRT models - it's a car that really appeals to me, big cubes, lots of torque, large sedan but I am scared off by the group reputation for unreliable and expensive, with a Commodore or Falcon you can buy parts from the milkbar and every workshop in the country has fixed our local large sedans before so they're not learning on your car.

[MercuryT]

Originally Posted by Franco Cozzo

I wonder if that's a problem that's unique to warm climates like Australia where cars left out in the sun will get to interior temperatures that are probably higher than in other countries so it causes issues with adhesives and the like.

With Jeep/Chrysler/Dodge I reckon they should concentrate on their strengths like the RAM, Wrangler, Charger, Challenger and 300C rather than try offer a huge range of vehicles that no one buys.

Cater towards a cashed up niche market with a limited range.

I've got a real chubby for the 300 SRT models - it's a car that really appeals to me, big cubes, lots of torque, large sedan but I am scared off by the group reputation for unreliable and expensive, with a Commodore or Falcon you can buy parts from the milkbar and every workshop in the country has fixed our local large sedans before so they're not learning on your car.

As I wrote in KIA thread my brother has a Jeep SRT albeit the Cherokee not the 300.

Rubbish is too harsh but gee they are pretty ordinary mate. Look and sound good though.

[Warrenk]

Originally Posted by xxx000

Dashboard pieces coming apart
Harmonic balancer failed
Radiator cracked
Engine mount failed
Seat warmer failed
Archaic phone system
Rough car on the road
Recalled as a result of a previous recall not being done correctly
Bugger all room in the car due to absurdly thick seats and design generally. Not a comfortable car on long trips either plus wallowed around at speed
My XR6 turbo was a much better car: smoother, quieter and just aa quick.
And as for the Police 300s they can't go by a servo without needing fuel. Again by all reports an uncomfortable car to drive especially compared to the 530D BMW.

What model are you rabbiting on about?

[Trendseeker]

Here are two surveys.

The first is the JD Power survey in the US based on the first 90 days of ownership.

https://www.carsguide.com.au/car-adv...w-car-be-40818

The second is a UK survey on the reliability for cars up to 5 years old.

https://www.whatcar.com/news/2019-wh...-brands/n20069

Jeep is near the bottom in both surveys. When did they start improving?

[Yellow_Festiva]

Originally Posted by Paull

So, I watch the video and then it ends with 4 more videos to watch

image

And what do you see?
1) crappy old car broken down on a hoist
2) a piece of farming equipment
3) another Hoovie hoopty
4) car crash

I laughed

Wonder if there's a message there?

That's based on your account and what you normally watch Everyone will have different suggestions after the clip

[Paull]

Originally Posted by Yellow_Festiva

That's based on your account and what you normally watch Everyone will have different suggestions after the clip

Mate, I was being stoopid. Well aware of the algorithms. Just thought it was funny as to how well each of these vids relate to Jeep

[FG GeeTee]

Good on them. We will see if their actions back up the words. Their part prices are seriously expensive.

I have had a good run with our Jeep SRT. No issues apart from power window switch ($60 part) but then I always service on time and look after my cars. Lots of features, goes like a cut cat off the mark and sounds awesome with cat back exhaust. Considering the Trackhawk now. No performance family car from Ford available to even compare to.

[MercuryT]

Good value cheap performance SUV if can't buy something better.

[xxx000]

Originally Posted by Warrenk

What model are you rabbiting on about?

A Jeep SRT